The second-hand marketplace Shoppers Share Displeasure Regarding Size Updates

Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.

The popular resale platform has revised its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.

Online Platforms Backlash

Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification.

The company said the updated approach better aligns with comparable marketplaces.

The platform has recommended to examine their items and manually change the size if necessary, which has left users frustrated.

Measurement Approach Modifications

Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

In some cases, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.

User Accounts

One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.

"Should someone sized 20-22 purchase these they may become frustrated," she explained.

Necessary Adjustments

Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she stated.

Platform Context

The service features exceeding 100 million shoppers, comprising 18 million UK members.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update concerning shipment methods after backlash from users.

Phyllis Davidson
Phyllis Davidson

An avid adventurer and travel writer with a passion for documenting remote expeditions and sharing sustainable travel practices.